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About Pearl Home Care
About Pearl Home Care
Why Choose Pearl Home Care
No sign-up fees
Value for money
No hidden charges
No lock in contracts
Locally Owned, Nationally Connected
Pearl Home Care operates through a national network of locally-owned providers, ensuring consistent, high-quality care across Australia. Each team brings local knowledge and personalised support, backed by the strength of a trusted national brand. This structure allows us to stay connected to communities while delivering reliable, professional care through our team of qualified and friendly personal and clinical care workers.
Where Our Story Began
Pearl Home Care was founded by the Shehade family in 2019, drawing on more than 35 years’ experience in health, allied health and the disability and aged care sectors. Since its inception, Pearl Home Care has been committed to providing services representing respect, trust, affordability and flexibility to the Australian population. These pillars remain at the core of Pearl Home Care, informing all decisions as growth continues.
Ways Pearl Home Care Can Support You
Staying independent in the home
Support to be social & access the community
In-Home Nursing Care
Disability Supports
Staying independent in the home
Support to be social & access the community
In-Home Nursing Care
Disability Supports
Why Choose Pearl Home Care
What Sets Us Apart
The Australian Charter of Healthcare Rights outlines the rights that clients, or someone that they care for, can expect when receiving health care. These rights are designed to ensure that all individuals are treated with respect and dignity when receiving care.
At Pearl Home Care, our philosophy is to provide world-class senior care at home, so that our clients can stay living in their own homes and age with independence, dignity and ease. We are committed to:
- Diversity and inclusion – we are here to help everyone, no matter their background, and will do everything we can to support you or your loved one to feel included, supported, connected and cared for, regardless of religion, race, gender or sexuality.
- Affordability and flexibility - we offer affordable and flexible at-home care plans, with no lock-in contracts, so that home care can be as accessible to as many Australians as possible.
- Flexible and tailored packages and plans - ageing comes with its own set of challenges, and the last thing we want to do is add to your concerns. That’s why our packages are designed to be simple, flexible and tailored to your needs as they change.
With Pearl Home Care, you are not only guaranteed competitive rates but also:
No sign-up fees
Value for money
No hidden charges
No lock in contracts
Why Choose Pearl Home Care
When it comes to finding a reliable home care provider in Australia, families and individuals turn to Pearl Home Care for professional, affordable, and compassionate support. Backed by decades of aged care experience, we offer services that are guided by strong values, personalised care, and local commitment.
What Sets Us Apart
At Pearl Home Care, our philosophy is to provide world-class senior care at home, so that older Australians can stay living in their own homes and age with independence, dignity and ease. We are committed to:
- Diversity and inclusion – we are here to help everyone, no matter their background, and will do everything we can to support you or your loved one to feel included, supported, connected and cared for, regardless of religion, race, gender or sexuality.
- Affordability and flexibility - we offer affordable and flexible at-home care plans, with no lock-in contracts, so that home care can be as accessible to as many Australians as possible.
- Flexible and tailored packages and plans - ageing comes with its own set of challenges, and the last thing we want to do is add to your concerns. That’s why our packages are designed to be simple, flexible and tailored to your needs as they change.
No sign-up fees
Value for money
No hidden charges
No lock in contracts
Why Pearl Home Care
At Pearl Home Care, our philosophy is to provide world-class senior care at home, so that elderly Australians can stay living in their own homes and age with independence, dignity and ease.
- We are committed to helping everyone, no matter their background, and will do everything we can to support you or your loved one to feel included, supported, connected and cared for, regardless of religion, race, gender or sexuality.
- We offer affordable and flexible at-home care plans, with no lock-in contracts, so that home carers for the elderly can be as accessible to as many Australians as possible.
- Ageing comes with its own set of challenges, and the last thing we want to do is add to your concerns. That’s why our packages are designed to be simple, flexible and affordable.
Meet Our Board of Directors
Pearl Home Care is guided by a dedicated board of professionals who bring deep experience in aged care, business leadership, and community services – ensuring strong, values-driven governance at every level.
Glenn Hardwick
Board Chair & Director
Glenn is an experienced business leader with a strong background in aged care operations and strategic growth across Australia’s health and community sectors.
Paul Shehade
Director
Paul brings over 35 years of experience in health, allied health, and aged care, and is one of the original founders of Pearl Home Care.
Penny Fielding
Director & CEO
Penny has extensive expertise in healthcare administration and client-centred care, with a focus on quality and compliance in home care delivery.
Michael Goldsworthy
Director
Michael is a governance and strategy specialist who supports health and community organisations in achieving long-term sustainability and impact.
Meet Our Board of Directors
Pearl Home Care is guided by a dedicated board of professionals who bring deep experience in aged care, business leadership, and community services—ensuring strong, values-driven governance at every level.
Glenn Hardwick
Board Chair
Glenn is an experienced business leader with a strong background in aged care operations and strategic growth across Australia’s health and community sectors.
Paul Shehade
Managing Director
Paul brings over 35 years of experience in health, allied health, and aged care, and is one of the original founders of Pearl Home Care.
Penny Fielding
Chief Operating Officer & Board Member
Penny has extensive expertise in healthcare administration and client-centred care, with a focus on quality and compliance in home care delivery.
Michael Goldworthy
Board Member
Michael is a governance and strategy specialist who supports health and community organisations in achieving long-term sustainability and impact.
Our Mission & Vision
Mission
To develop lasting client relationships in an environment of consumer choice and independence, dignity and respect, and culture and diversity.
Vision
- Care that makes life worth living
- Integrity of our people
- Ethics of our business practices
- Quality of our services
Our Values – What Guides Pearl Home Care
People-Focused, Evidence-Based Care
We combine the latest and best available research, resources and practices with the expertise of professionals to deliver people-focused support and services.
Respecting Individual Needs and Experiences
At Pearl Home Care, we recognise the unique needs, backgrounds and life experiences of every client. Our approach values diverse perspectives to ensure inclusive and tailored in-home care services.
Compassionate, Kind, and Dignified Support
Providing care with kindness is at the heart of what we do. We treat every individual with compassion, dignity and respect—reflecting our mission and values as a leading home care provider in Australia.
Clear Communication and Client Empowerment
We believe in transparency. By offering honest, easy-to-understand information, we empower clients to make confident, informed decisions about their in-home aged care.
Accessibility and Inclusion
Pearl Home Care is a committed provider of equal, inclusive and culturally aware care support to people from all communities. Our carers are trained to consider any specific needs when looking after those who identify with different cultures, languages, religions and more.
As care providers, we uphold an inclusive, welcoming approach and are committed to equality.
Australia is a unique country and our team at Pearl celebrates the cultural diversity in our communities and supports people from all sorts of backgrounds to have the care they need to stay connected.
From additional support if you or your loved one’s main language is not English, to specific religious or cultural practices or living with unique customs and traditions, you can rely on Pearl to take care of everyone’s needs.
Our team does all that it can to support you or your loved one to feel included, supported, connected and cared for.
We uphold the Australian Government’s commitment to inclusivity; which you can read here.
LGBTIQA+ inclusion
Pearl Home Care is a committed provider of equal, culturally aware care support to people from LGBTI communities.
Our carers are trained to consider any specific needs when looking after those who identify with different cultures, languages, or as lesbian, gay, bisexual or transgender.
As care providers, we uphold an inclusive, welcoming approach and are committed to equality.
We are committed to adhering to the guidelines of the Australian Government’s LGBTI Aged Care Strategy.
Pearl Home Care Code of Conduct
How we treat one another
With respect, dignity and sensitivity by recognising clients’ rights to privacy, autonomy and self-determination. This includes demonstrating cultural competence and promoting inclusivity, embracing diversity and valuing individual differences. Pearl Home Care upholds the principles of equality and fairness, ensuring non-discrimination of age, gender, disability, ethnicity, religion or other protected characteristics.
By providing care and support that is centred around the unique needs, preferences and goals of each client. This involves engaging in open and honest communication, actively listening to clients, and involving clients in the decision-making process, fostering a collaborative approach with them and their families.
By demonstrating professionalism, and maintaining a high standard of competence, honesty and accountability in all interactions. This includes compliance with the applicable laws, regulations and standards that govern the way in which Pearl Home Care provides care and services.
By prioritising the health, safety and wellbeing of clients, including maintaining a safe environment and following established procedures and protocols. Any concerns, incidents or risks relating to client safety or welfare are promptly reported to the appropriate channels. Participation in relevant training programs to enhance knowledge and skills is part of our process when providing safe and effective care.
Pearl Home Care Code of Conduct
As a national company, we are dedicated to upholding the highest standards of ethical conduct and integrity. Our Code of Conduct guides our daily decisions and reflects our ommitment to meeting our legal and ethical responsibilities.
Pearl Home Care Code of Conduct
How we treat one another
With respect, dignity and sensitivity by recognising clients’ rights to privacy, autonomy and selfdetermination. This includes demonstrating cultural competence and promoting inclusivity, embracing diversity and valuing individual differences. Pearl Home Care upholds the principles of equality and fairness, ensuring non-discrimination of age, gender, disability, ethnicity, religion or other protected characteristics.
By providing care and support that is centred around the unique needs, preferences and goals of each client. This involves engaging in open and honest communication, actively listening to clients, and involving clients in the decision-making process, fostering a collaborative approach with them and their families.
