North Coast NSW

Contact Details

Level 1, Suite 4/28 Cherry Street, Ballina, NSW, 2478
Monday-Friday: 9:00am – 4:00pm (Sat and Sun: Closed)
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Contact Location - North Coast NSW

North Coast NSW

Contact Details

1300 901 800
enquiries.ncnsw@pearlhomecare.com.au
Level 1, Suite 4/28 Cherry Street, Ballina, NSW, 2478
Monday-Friday: 9:00am – 4:00pm (Sat and Sun: Closed)
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Complete the below form and one of our staff will be in touch as soon as possible.

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Contact Location - North Coast NSW

Pearl Home Care - North Coast NSW

Pearl Home Care is a 100% Australian-owned and operated Support at Home provider. Recognised as a leading aged care provider, Pearl Home Care is trusted by more than 3,500 families across Australia. We proudly offer 24/7 support, with services including nursing care, social support, respite support, transport, domestic assistance, gardening, allied health, post-hospital support, palliative care, and more.  

As a registered NDIS Provider, we also provide assistance with daily life tasks and high intensity personal activities. 

If you are searching for the best aged care provider in North Coast NSW, including key towns such as Coffs Harbour, Port Macquarie and Ballina, Pearl Home Care has no waitlists, so you can access support when you need it most. Our friendly local team is available to meet with you in the comfort of your own home to discuss your needs and create a personalised care plan that supports your independence and wellbeing.  

We help you to understand your rights so you can choose the right provider. We have no hidden fees and work with you to develop a care plan that maximises your aged care budget.  

Meet The Team

Established in August 2021, Pearl Home Care – North Coast NSW is a family company, owned and operated by Peter and Jennifer Frendin who live and work in Ballina, NSW. As Registered Nurses, both Peter & Jenn have been nursing for over 40 years, and in that time have provided health care and support to metropolitan, rural and remote communities across Australia and overseas.

Our team of more than 55 clinical and care staff have a deep understanding of the essentials of good client care and a shared passion for working with clients in their own home.

Our team is led by owners Peter and Jennifer Frendin.

Jennifer Frendin
Advisor & Registered Nurse

Jennifer has more than 40 years’ experience in rural and remote nursing, mental health, counselling, and management. She holds qualifications as a Registered Nurse, Midwife, Mental Health Nurse, and a Diploma of Management, among others, with strong ties to the Northern Rivers community.

Peter Frendin
CEO / Registered Nurse

Peter is qualified in Nursing and Midwifery, with postgraduate credentials in Health Services Management and is a graduate of the Australian Institute of Company Directors. He has served as a Consumer and Community Advisor for the Cancer Institute NSW and as a board member for the Aboriginal Health Council (Western NSW PHN) and CASPA, a charity supporting vulnerable children and families.

Team Members

Joel Frendin

Director Finance & Business Operations

Testimonials

What our clients say

Innovation

Pearl Home Care – North Coast NSW prides itself on the innovative programs it has developed and continues to deliver to the clients and communities it serves. An example of these innovative services includes:

Pearl Home Care – North Coast NSW is hosting a community forum for...
This committee commenced in August 2023 and is made up of clients meet...
North Coast NSW has a high number of both retirees and aged care...
Clients and family members have regularly asked for a more caring and appropriate...
Pricing

Affordable Care Options

Support at Home Pricing

For pricing for services outside of the hours listed, please contact your local Pearl Home Care team.
North Coast NSW – Care Management
ServiceUnitWeekday
Care Management 1
Care ManagementPer Activity$190
North Coast NSW – Clinical Supports – Nursing
ServiceUnitWeekday
Clinical Supports – Nursing 2
Registered NurseHour$190
North Coast NSW – Allied Health
ServiceUnitWeekday
Clinical Supports – Allied Health and Other Therapeutic Services
All Allied Health SupportsCost Plus10%
North Coast NSW – Independence Support
ServiceUnitWeekday
Independence Support
Personal CareHour$125
Social Support and Community EngagementHour$120
RespiteHour$120
Transport with a WorkerHourPrice on Application
North Coast NSW – Everyday Living
ServiceUnitWeekday
Everyday Living
Domestic AssistanceHour$120
Meal PreparationHour$120
Shopping AssistanceHour$120
North Coast NSW – Services Provided by Others
ServiceUnitWeekday
Services Provided by Others 3
Meal DeliveryCost Plus10%
Transport ServicesCost Plus10%
Light Gardening & Home MaintenanceCost Plus10%
Other services of your choice, within the program guidelinesCost PlusPrice on Application

As your Approved Provider, we must provide you with at least one care management activity per month. These services include coordination of your services, resolving problems, and reviewing services. On a monthly basis, a 10% care management budget will be deducted from your budget for this purpose.

Registered Nurses provide a wide range of holistic care services in the community. Enrolled Nurses work with a RN, and can provide some clinical care, such as basic wound management. Everyday consumables are included in this price. Specialised nursing products will attract a cost per item. This will be discussed with you.

These are services that others provide, that you choose to use. Supports from these contractors are designed to support your broader needs. Our charges are required to ensure all contractors are appropriately trained and credentialled, and to process service claims.

Support at Home

Affordable Care Options

Our Support at Home rates will be posted soon. Please contact us via the details at the top of this page if you would like to discuss.

Speak with Someone Who Understands

Making decisions about care can be challenging—but you’re not alone. At Pearl Home Care, we offer personalised advice that’s thoughtful, clear, and grounded in real understanding. Contact your local Pearl Home Care for an obligation FREE, in-home assessment and care plan estimate

Your guide to home care

Download Brochure

Explore our full range of in-home aged and disability care services. Learn how Pearl Home Care can support you or your loved one to live independently, safely, and with dignity.

Work with Us

Your skills can change lives

Working with Pearl Home Care means making a meaningful impact, enjoying flexible local opportunities, growing through ongoing training, receiving employee perks, and joining a diverse, respectful team committed to quality care across Australia.

Our service commitment

Our services are underpinned by our values known as the Seven C’s, outlining outline our commitment to the values of Care, Compassion, Competence, Communication, Courage, Commitment and Community. This philosophy is central to how we operate on a daily basis, and how we work collaboratively with both clients and stakeholders and to use their experiences to shape our service.

Our Community Commitment

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Fill out the form or call us—we’re eager to assist you and your family.

Level 1, Suite 4/28 Cherry Street, Ballina, NSW, 2478
Monday-Friday: 9:00am – 4:00pm (Sat and Sun: Closed)

How Can We Help You?

level 1 suite 4/28 Cherry Street, Ballina NSW 2478, Australia
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North Coast NSW