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Sydney North West

Contact Details

(02) 8606 3505
admin.sydneynorthwest@pearlhomecare.com.au
Unit 2/345 Windsor Road, Baulkham Hills, NSW, 2153
Monday-Friday: 9:00am – 5:30pm (Sat and Sun: Closed)
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Contact Location - Sydney North West

Sydney North West

Contact Details

(02) 8606 3505
admin.sydneynorthwest@pearlhomecare.com.au
Unit 2/345 Windsor Road, Baulkham Hills, NSW, 2153
Monday-Friday: 9:00am – 5:30pm (Sat and Sun: Closed)
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Complete the below form and one of our staff will be in touch as soon as possible.

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Contact Location - Sydney North West

Pearl Home Care - Sydney North West

Pearl Home Care is a 100% Australian-owned and operated Support at Home provider. Recognised as a leading aged care provider, Pearl Home Care is trusted by more than 3,500 families across Australia. We proudly offer 24/7 support, with services including nursing care, social support, respite support, transport, domestic assistance, gardening, allied health, post-hospital support, palliative care, and more.  We are also funded to provide Social 
Support under the Commonwealth Home Support Program.

As a registered NDIS Provider, we also provide assistance with daily life tasks and high intensity personal activities. 

If you are searching for the best aged care provider in Sydney’s North West, including key suburbs such as Castle Hill, Rouse Hill and Baulkham Hills, Pearl Home Care has no waitlists, so you can access support when you need it most. Our friendly local team is available to meet with you in the comfort of your own home to discuss your needs and create a personalised care plan that supports your independence and wellbeing.  

We help you to understand your rights so you can choose the right provider. We have no hidden fees and work with you to develop a care plan that maximises your aged care budget.  

Aged Care Services

We offer a range of services and levels of assistance, tailored to your individual needs and goals.

24/7 In-Home Support
Cleaning and Domestic Assistance
Gardening, Home Maintenance & Repairs
Home Modifications
Meal Preparation, Shopping and Nutritional Support
Personal Care
Allied Health
Respite Support for Carers
Commonwealth Home Support Program (CHSP)
Transport
In-Home Nursing Care
Palliative Care at Home
In-Home Dementia Care
Post-Hospital Support

NDIS Services

Assistance with Daily Life Tasks in a Group or Shared Living Arrangement
Daily Personal Activities
Travel and Transport
Community Nursing Care
Development of Daily Living and Life Skills
Household Tasks
Participation in Community, Social, Civic and Group Activities
High Intensity Daily Personal Activities

Meet The Team

Pearl Home Care – Sydney North West began providing home care services in August 2020. Led by Annabel Huang, Registered Nurse, the team of 40 offers trusted support to clients across Sydney's North West, Hills district, Hornsby,  Epping & Eastwood,  Ryde and surrounding areas. Annabel and her staff are dedicated to delivering high-quality, personalised care to clients and families, supporting a diverse community with many clients from culturally and linguistically diverse (CALD) backgrounds. Our services are person-centred and delivered with compassion, respect, and cultural sensitivity with a focus on genuine relationships.
Annabel Huang
 - Care Director / Registered Nurse

Annabel worked as a Registered Nurse in 4 different countries before starting her career in Australia in 2007. She has 7 years’ acute care experience at Royal North Shore hospital and many years community nursing experience in Sydney.  With her international credentials and diverse experience in acute hospital care and community care, Annabel values cultural diversity and applies this understanding to deliver respectful, person-centred care to clients from varied backgrounds. 

Testimonials

What our clients say

Swina

“My parents have been looked after by Pearl Home Care – Sydney North West for the last 4 years. Whilst there may be changes in carers from time to time, both my parents have enjoyed the physical and mental support from the various carers that look after them. Thank you, Annabel, Pei Pei for your continuous support, and the carers for their patience & attentiveness in making my parents happier.”

Clare

“My father has been using the service provided by Pearl Home Care in the past five years. We are very happy about the service my father received. Manager Annabel is very patient and professional in communication and organising the service. All the staff members are very kind and supportive. Thank you for all your hard work and help! Really appreciated!”

Mee

“We’ve found Pearl Home Care Sydney North West to be very responsive, caring, understanding and accommodating. From management to staff and carers, they’re all a pleasure to deal with, very patient, hardworking and empathetic.”

Xue

“My mother has been using Pearl Home Care for years. All the staff are very nice, patient, professional. Thank you for your help!”

Yuhong

“My parents have been with Pearl Home Care for over a year. The staff, especially Annabelle and Mandy, are amazing, always very nice, patient, professional, and assist my parents with all their needs. My parents are very happy with Pearl, the best provider we have had so far. Thank you.”

Amelia

“I very much appreciate the service provided by Pearl Home Care in Baulkham Hills. If you need a caregiver for your loved ones and don’t know where to start just give a call to the care manager Annabel. She will listen to your needs and concerns, then will build a care plan suitable for your circumstances. I wish to say to Annabel and to the caregivers a huge THANK YOU for your professional, knowledgeable, compassionate and caring service. I had a great help with my parents care and I gladly recommend your service to everyone who needs.

Chris

“After being with a previous provider for my personal care I can only state that it is a pleasure dealing with Annabel and all the girls….the care these girls give is above and beyond the norm and what I was previously receiving with my old provider…it’s like being in a big family. I HIGHLY recommend anyone looking for a provider who listens and cares about you, should look no further than Pearl Home Care – Sydney North West.”

Shishir

“The support workers are excellent. We’re very happy with the support and services we’ve received from Pearl Home Care. Whenever we contact the office, the team is always accommodating and willing to help in any way they can.”

Pricing

Affordable Care Options

Support at Home Pricing

For pricing for services outside of the hours listed, please contact your local Pearl Home Care team.
View Price List
Sydney North West – Care Management
ServiceUnitWeekday
Care Management 1
Care ManagementPer Activity$150
Sydney North West – Clinical Supports – Nursing
ServiceUnitWeekday
Clinical Supports – Nursing 2
Registered NurseHour$185
Enrolled NurseHour$145
Sydney North West – Allied Health
ServiceUnitWeekday
Clinical Supports – Allied Health and Other Therapeutic Services 3
Allied Health Therapy AssistantHour$135
Exercise PhysiologistHour$240
Occupational TherapistHour$220
PhysiotherapistHour$240
PodiatristHour$200
Sydney North West – Independence Support
ServiceUnitWeekday
Independence Support
Personal CareHour$115
Social Support and Community EngagementHourFrom $115
RespiteHour$115
Group Social Support and Community EngagementHourPrice on Application
Sydney North West – Everyday Living
ServiceUnitWeekday
Everyday Living
Domestic AssistanceHour$115
Minor Home MaintenanceHour$120
GardeningHour$120
Meal PreparationHour$115
Sydney North West – Services Provided by Others
ServiceUnitWeekday
Services Provided by Others 4
Meal DeliveryCost Plus10%
Transport ServicesCost Plus10%
Other services of your choice, within the program guidelinesCost Plus10%
Prices valid from 1 November 2025

As your Approved Provider, we must provide you with at least one care management activity per month. These services include coordination of your services, resolving problems, and reviewing services. On a monthly basis, a 10% care management budget will be deducted from your budget for this purpose.

Registered Nurses provide a wide range of holistic care services in the community. Enrolled Nurses work with a RN, and can provide some clinical care, such as basic wound management. Everyday consumables are included in this price. Specialised nursing products will attract a cost per item. This will be discussed with you.

Other therapy services may be available on a Price on Application basis.

These are services that others provide, that you choose to use. Supports from these contractors are designed to support your broader needs. Our charges are required to ensure all contractors are appropriately trained and credentialled, and to process service claims.

Support at Home

Affordable Care Options

Our Support at Home rates will be posted soon. Please contact us via the details at the top of this page if you would like to discuss.

Speak with Someone Who Understands

Making decisions about care can be challenging—but you’re not alone. At Pearl Home Care, we offer personalised advice that’s thoughtful, clear, and grounded in real understanding. Contact your local Pearl Home Care for an obligation FREE, in-home assessment and care plan estimate

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Explore our full range of in-home aged and disability care services. Learn how Pearl Home Care can support you or your loved one to live independently, safely, and with dignity.

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Your skills can change lives

Working with Pearl Home Care means making a meaningful impact, enjoying flexible local opportunities, growing through ongoing training, receiving employee perks, and joining a diverse, respectful team committed to quality care across Australia.

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Fill out the form or call us—we’re eager to assist you and your family.

(02) 8606 3505
admin.sydneynorthwest@pearlhomecare.com.au
Unit 2/345 Windsor Road, Baulkham Hills, NSW, 2153
Monday-Friday: 9:00am – 5:30pm (Sat and Sun: Closed)

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Contact Location - Sydney North West
unit 2/345 Windsor Rd, Baulkham Hills NSW 2153, Australia
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